One reviewer praised value, but two others report serious post-sale issues: rejected-grade items delivered and calls blocked after payment, plus general complaints of poor service and no accountability. Evidence is thin with only three reviews.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers consistently report skilled SPC installation work, with installers Ah Keong and the team earning praise for precision and speed. Staff including salesperson Jordan and project manager Denise are noted as attentive and easy to work with, rare in a sector known for delays and poor communication.
Eco Floor Industries consistently delivers on SPC and timber flooring jobs with experienced installers and fast completion, even on large square-footage projects. Staff including Chee Yuan and Mr Vincent are responsive; customers report polished finishes and strong workmanship across multiple repeat reviews.
Half the reviews praise completed office renovation jobs and carpet tile quality; the other half report being ignored for weeks via email and phone, and raise concerns about professionalism. The business lacks consistency in returning contact and honouring supplier payments.
Last updated 2026-08-13