Review evidence is limited. Customers mention eco-friendly products and past good service, though one notes difficulty locating the business. The rating of 4.1 across 13 reviews sits below the category average of 4.66.
Based on limited recent reviews, so treat this as low-confidence.
Professional Surfaces installs flooring with consistent care for timeline, teamwork, and site cleanliness. Five-star reviews highlight SPC and timber work completed on schedule, with crews like Siva and Segaran handling commercial and residential jobs from Hi-Force Hydraulics to private apartments.
Excel Floor's team, particularly sales staff Nasha, wins consistent praise for quick responses and patient guidance through product selection. Most jobs result in neat, solid finishes at fair prices, though one reviewer experienced rough workmanship and colour-sample discrepancies that disappointed. The business supplies SPC, vinyl, and laminate flooring with professional installation crews. Staff members Hanif, Jacky, Jason, and Nasha appear frequently in positive feedback. A 5-day return window on unused stock is available. One installation left a customer dissatisfied with workmanship quality and the gap between sample colours and delivered material.
Staff including Chong, Chee Seng, Fong, Valen, and Joshua consistently earn five-star praise for responsiveness, patience during product selection, and skilled installation. Reviewers highlight fast turnarounds, detailed measurement and quotation processes, clean-up after work, and helpful follow-up, with many returning customers across both residential and recurring commercial projects. Named technicians earn repeated mentions for going beyond standard service: Valen visits sites unprompted and delays payment requests to allow verification, Joshua returns multiple times to solve problems, and Chong explains specifications carefully before installation. SPC flooring installations are noted as particularly well-executed, with one customer citing nearly five years of repeat use.
Last updated 2026-08-13