26 low data
MM3 Resources Sdn Bhd
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Vinyl & SPC Flooring
FLOOR DEPOT MALAYSIA
Parquet & Timber FlooringTile & Marble FlooringVinyl & SPC FlooringCarpet FlooringCommercial & Office Flooring ProjectsEpoxy & Industrial FlooringFloor Renovation & Refinishing
- Services
- Parquet & Timber Flooring, Tile & Marble Flooring, Vinyl & SPC Flooring
- Reviews
- 169
What recent reviews say
Many customers praise Floor Depot's knowledgeable staff and attractive SPC and engineered flooring options. However, serious complaints emerge about installation quality, uneven floors appearing within months, poor aftercare response, and refund delays stretching beyond promised timelines. Some installers work too fast and skip care measures like dust control.
Praised for
- responsive sales staff
- good product knowledge
- quality materials
- established business since 2001
Watch-outs
- poor workmanship and uneven installations
- lack of aftercare and follow-up
- slow refund processing
- messy and careless installer behaviour
- product discontinuations without stock backup
quality-materialsresponsive-quotationshoddy-workmanshipuneven-finishpoor-communicationdelayed-completionclean-worksite
Best for: Home and office owners seeking variety in flooring materials with established supplier reputation.
Think twice if: Installation quality and aftercare attention are concerns; expect delays on refunds and uneven response to post-installation defects.
Strengths
- Wide product range (SPC, vinyl, parquet, tiles, engineered, carpet)
- Established since 2001 with presence across Malaysia
- Some staff noted for responsiveness and product knowledge
Worth knowing
- Sales staff members named: Irfan, Izzat, Aiman, DF, CCY, Jason, Faisal
- SPC flooring defects (peeling, unevenness, holes) reported within 5-12 months of installation
- Installer cleanliness issues causing additional customer expenses
- Refund process claimed at end of month but actually took 60+ days from submission
- Material discontinuation (Zalora Oak) without stock backup for repeat orders
What reviews say by service
- Vinyl & SPC Flooring
- Customers love the warm feel of SPC floors but report peeling, unevenness, and holes within months; some installations also caused collateral damage to doors and frames.
- Parquet & Timber Flooring
- Ultrawood engineered flooring felt solid initially but overall installation workmanship rated below expectation; material quality itself noted positively.
- Tile & Marble Flooring
- Limited evidence; one mention of switching away from ceramic tiles to try SPC instead.
How it compares
- Rated 3.9 against a 4.67 average across the 44 parquet & timber flooring businesses listed here.
- Has more Google reviews than 96% of the businesses in this directory.
How we scored this
How We Rank Star rating 33
Review volume 97
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30
Rating breakdown
5
104
4
14
3
16
2
5
1
30
Common questions
- How long does the refund process take?
- The business initially stated end-of-month, but multiple customers report waiting 60+ days from submission date before refunds were processed or delays remained unresolved.
- What happens if I want to cancel after paying a deposit at a home expo?
- Terms state you may cancel within 2 weeks for a full refund, but customers report the 60-day wait applies from the refund form submission date, not from cancellation.
- Who installs the flooring, and what should I expect on site?
- Named installers vary; some customers reported they worked quickly at the expense of cleanliness, did not minimise dust to neighbouring units, and accidentally damaged adjacent fixtures like doors and frames.
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