26 low data
MM3 Resources Sdn Bhd
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Vinyl & SPC Flooring
FLOOR DEPOT MALAYSIA
Tile & Marble FlooringVinyl & SPC FlooringParquet & Timber FlooringFloor Renovation & RefinishingCommercial & Office Flooring ProjectsCarpet FlooringEpoxy & Industrial Flooring
- Location
- Bandar Puteri Puchong, Puchong
- Services
- Tile & Marble Flooring, Vinyl & SPC Flooring, Parquet & Timber Flooring
- Reviews
- 170
- Best for
- customers seeking showroom browsing and product consultation with established retailer; less suitable for those prioritizing guaranteed installation quality and responsive aftercare.
Business data from Google Business Profile, checked 2026-10-13. Facts from the business's own website were fetched 2026-07-13.
What do recent reviews say?
Strong product range and knowledgeable sales staff draw customers, but installation quality and aftercare are inconsistent. Some jobs finish professionally; many others leave uneven floors, visible damage within months, and frustrated customers unable to reach the team afterward. Refund delays and staff unresponsiveness emerge as recurring pain points.
Praised for
- helpful, knowledgeable staff
- quality materials
- responsive sales team
- professional installation (when executed well)
Watch-outs
- poor after-sales follow-up
- uneven installation and defects
- poor site cleanliness during work
- slow refunds and broken promises
- lack of communication after payment
quality-materialsresponsive-quotationprofessional-teampoor-communicationdelayed-completionwarranty-disputesshoddy-workmanshipuneven-finish
Best for: customers seeking showroom browsing and product consultation with established retailer; less suitable for those prioritizing guaranteed installation quality and responsive aftercare.
Think twice if: Installation quality is inconsistent; defects (peeling, unevenness, holes) have appeared within months in multiple cases. After-sales support is slow and unresponsive despite complaints. Refunds are delayed and staff communication poor.
What are they good at?
- Established since 2001
- wide product selection across categories
- knowledgeable sales staff
Worth knowing
- Staff member Mr Irfan praised for clear explanations and customer support
- Sales rep DF noted as responsive
- SPC flooring defects reported within 5-6 months: peeling at corners, uneven surfaces, visible holes
- Poor site cleanliness during installation noted; customers charged extra for post-work cleanup
- Refund delays of 60+ days documented; staff unresponsive to follow-ups after payment collected
- Material discontinuation issues: customers unable to repurchase same product lines months after initial purchase
What reviews say by service
- Vinyl & SPC Flooring
- SPC installations showing defects within 5-6 months; peeling, unevenness, and gaps reported despite levelling work
- Parquet & Timber Flooring
- Engineered/Ultrawood installations criticized for poor workmanship and low-quality finishing; accidental damage to door during installation noted
- Tile & Marble Flooring
- Limited review evidence; one positive comment on warm feel compared to ceramic tile
- Commercial & Office Flooring Projects
- No clear evidence from reviews
- Carpet Flooring
- No clear evidence from reviews
- Epoxy & Industrial Flooring
- No clear evidence from reviews
How it compares
- Rated 3.9 against a 4.72 average across the 47 tile & marble flooring businesses listed here.
- Has more Google reviews than 96% of the businesses in this directory.
How we scored this
How We Rank Star rating 33
Review volume 97
Review recency 95
Review sentiment 45
Profile completeness 100
Verification 30
Rating breakdown
5
105
4
14
3
16
2
5
1
30
FAQ
- What areas does Floor Depot serve?
- Their website lists Klang Valley, Johor Bahru, Ipoh, Penang, and Indonesia. Showroom is located in Bandar Puteri Puchong.
- How long does a refund take?
- Reviews document refund delays of 60+ days from submission of refund form, with staff communication often stopping after payment is made.
- Are discontinued products stocked for future repairs?
- No. Customers report being unable to repurchase the same product lines months later, even from an established retailer claiming 20+ years in operation.
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