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FLOOR DEPOT KUALA LUMPUR

Updated 2026-10-13 · 2,679 reviewed · 189 listed · Scored from 47 Google reviews · How we rank ›

4.3(47) 70 composite score See reviews on Google ✓ Google-verified
Epoxy & Industrial FlooringCarpet FlooringTile & Marble FlooringFloor Renovation & RefinishingParquet & Timber FlooringVinyl & SPC Flooring
FLOOR DEPOT KUALA LUMPUR
Location
Taman Golden, Kuala Lumpur
Services
Epoxy & Industrial Flooring, Carpet Flooring, Tile & Marble Flooring
Reviews
47
Ranking
#13 in Epoxy & Industrial Flooring
Best for
Customers who value in-person product education and patient guidance before purchase.

Business data from Google Business Profile, checked 2026-10-13. Facts from the business's own website were fetched 2026-07-13.

What do recent reviews say?

Strong work quality and warm staff interactions draw steady praise, but two recent complaints centre on no-show appointments and communication breakdowns. Noel and Amir stand out for patient product education and willingness to demo floor textures in-store; installation teams earn credit for speed and finishing touches. Pricing feels fair to reviewers. The conflict: some salesmen lack product knowledge, and newer items sometimes lack documentation or stock on hand.

Praised for
  • knowledgeable staff (especially Noel and Amir)
  • fast installation and problem-solving
  • product advice and floor texture trials
  • neat workmanship and clean-up
  • reasonable pricing
Watch-outs
  • no-show appointments and poor communication
  • inconsistent salesman knowledge
  • product availability issues
  • lack of before/after photos for new items
skilled-installationquality-materialsprofessional-teamfair-pricinggood-aftersalespoor-communicationdelayed-completion
Best for: Customers who value in-person product education and patient guidance before purchase.
Think twice if: Those relying on firm appointment commitments should clarify no-show policies upfront.

What are they good at?

  • Named staff (Noel, Amir) praised for product knowledge and patience
  • Same-day multi-room installation reported
  • Floor texture trials in-store
  • Comprehensive product range and installation services

Worth knowing

  • Noel and Amir named as standout salesmen for product knowledge and patience
  • Installation completed in one day reported for multi-room jobs
  • Staff cut and adjust doors to fit flooring heights on-site
  • Amir handled supplier quality control issues with alternative product suggestions
  • Choon noted for leveling work
  • Parking available in front of shop

What reviews say by service

Parquet & Timber Flooring
Solid wood flooring offered; one praise for installation speed and neat finish.
Vinyl & SPC Flooring
SPC mentioned in multiple reviews; praised for quality, reasonable price, and fast installation; one complaint about stock availability and new product lack of documentation.
Carpet Flooring
Carpet tiles listed on website; no specific review detail.
Tile & Marble Flooring
Floor tiles listed on website; no specific review detail.
Epoxy & Industrial Flooring
Not clearly evidenced in review text.

How it compares

  • Rated 4.3 against a 4.53 average across the 43 epoxy & industrial flooring businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Rank
Star rating 61
Review volume 73
Review recency 95
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
9
3
1
2
0
1
5

FAQ

Can you demo flooring in-store before I decide?
Yes. Reviewers mention staff (particularly Noel) let customers try floor texture underfoot and compare products side by side in the showroom.
How long does a full multi-room installation take?
One customer reports living and dining rooms plus four bedrooms completed in one day; staff also adjust doors to fit flooring height on-site.
Is there parking at the Taman Golden location?
Yes. One reviewer notes parking is available in front of the shop and not difficult.
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Last updated 2026-10-13