
Queens Floor (Bandar Sunway)
Staff like Kenny, Matthew, Shanwy, and Teoh consistently earn praise for responsiveness and clear guidance through the selection process. Installation quality and SPC flooring aesthetics impress most customers, with many highlighting professional workmanship and clean sites. However, post-installation support falters for some. Two reviewers report material scratches appearing quickly and unresponsive follow-ups on promised replacements or damage claims over months. One customer's key was lost and wall damage went unreported by installers. Despite strong initial service, warranty and communication gaps emerge after handover.

